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Refund and Returns Policy

Effective Date: 1 September 2024

Website: wingatebowls.co.za

🛍️ Merchandise Returns

  • Eligibility: Items may be returned within 14 days of receiving the item if unused, in original condition, and with proof of purchase.
  • Non-returnable items: Personalized products, sale items, and consumables are not eligible.
  • Process:
    • Email us at info@wingatebowls.co.za with your order details.
    • Return the item to the club at your own cost.
    • Refunds are processed within 7 business days after inspection.

🎟️ Event Tickets & Bookings

  • Cancellations by You:
    • Full refund if cancelled 72 hours before the event.
    • Partial refunds within 72 hours are at the club’s discretion.
  • Cancellations by Us: Full refund or transfer option if the club cancels or reschedules.

💳 Refund Method

Refunds are issued to the original payment method. Please allow up to 10 business days for processing.

📬 Contact Us

For any refund or return inquiries:

  • Email: info@wingatebowls.co.za
  • Address: Wingate Park Bowling Club, 539 Norval Street, Moreletapark, Pretoria, South Africa